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Sales Development Manager (SDR) – Pinterest
MarketStar's Pinterest team currently has an opportunity available for a Sales Development (SDR) Manager in the Ogden, UT office. The SDR Manager will report directly to the Program Manager and will be primarily responsible for the day-to-day activities and performance of the inbound and outbound sales development representatives (SDRs).
What will you do?
• Successfully drive team to meet and exceed weekly, monthly and annual sales quotas
• Guide and enable the team’s performance and identify achievements as well as areas of opportunity 
• Ensure continued progress of the team by proactively taking responsibility for the sales representatives’ day-to-day development and performance
• Motivate sales representatives to succeed, manage program day-to-day activities, training, logistics and other activities as required
• Consistent coaching, including:
  o Y-Jacking
  o Live call monitoring
  o Rep score-carding
  o Rep 1-on-1
  o Rep performance evaluations
  o Ongoing career development
• Monthly team meetings
• Identification of best practices, provide insight to the team
• Bubble up program feedback and strategic recommendations for additional program strategies, tactics, revisions and implementations based on observations of the programs’ people, processes, and product
• Consistently review team and program-level reporting to understand team’s performance and provide guidance and insight to team members, leaders and client
Desired attributes for success:
• Internal applicants must be exceeding metrics in current position
• Knowledge and experience in direct sales
• 2 or more years of management/supervisory experience or equivalent in a telesales environment OR currently holds a MarketStar Coach or Team Lead position
• Direct, B2B, and Telesales experience required, preferably with an SMB focus
• Superior communication and writing skills
• Computer experience/knowledge required. Knowledge and proficiency of Microsoft Office required
• Must have ability to handle multiple issues simultaneously
• Must have an adaptive management style and be able to work at micro and macro levels
• Knowledge of management theory
About MarketStar:
Rated as one of the Salt Lake Tribune’s Top Workplaces in 2019, MarketStar is one of Northern Utah’s largest private employers and have offices in Ogden, Salt Lake City, and Dublin, Ireland. Our employees have helped launch, sell, and support thousands of products and services on behalf of the biggest and brightest companies in the world.
Our Health & Wellness benefits include full medical and dental coverage, parental leave, disability and supplemental life insurance to employees, their spouses or domestic partners and children. We are committed to your future and offer tuition reimbursement, 401k retirement, and a personal loan program.
MarketStar does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where MarketStar does business.
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